FAQ
Stickers & Materials
What materials are your stickers made from?
Die-cut stickers: Waterproof vinyl with various finishes (such as glossy or smooth). Durable and dishwasher-safe with care.
Planner stickers: Printed on premium bright white matte sticker paper. Please note: these are not removable. You can write on them with gel pens, fineliners, or ballpoint pens (fountain pen ink may feather).
Are your stickers waterproof or weather-resistant?
Yes—my die-cut stickers are waterproof and resistant to most weather conditions.
For maximum durability, choose stickers in the “bumper sticker” category, which are designed to withstand tougher conditions.
Do you take custom design requests?
Yes! For pricing and quotes, please email me at judy@judywinsor.com with as much detail as possible about what you’re looking for.
Orders & Shipping
How long does it take to process an order?
Most sticker, notepad, postcard, washi tape, zine, and Post-it orders are processed within 48 hours.
Specialty items like clothing and some home goods are print-on-demand and may have longer processing times—please see the product page for current estimates.
Do you offer international shipping?
Yes! International shipping options will appear at checkout (availability and pricing vary by destination).
Are there any countries you do not ship to?
Yes. Due to EU VAT and packaging regulations, I’m currently unable to ship orders placed on my website to the European Union, including Germany.
I’m also unable to ship to EEA member states at this time.
Available shipping destinations are always shown at checkout.
Can customers track their orders?
Some smaller sticker orders ship without tracking, but you can usually upgrade to tracked shipping at checkout.
Orders over $100 always ship with tracking.
Why do you need my email address and phone number at checkout?
A valid email address is required so I can send your order confirmation, receipt, and any shipping or issue updates.
A valid phone number may be required for delivery purposes (especially for carriers and international shipments) in case your package needs coordination or has an address issue.
Do you include freebies with orders?
Yes! Orders that are packed and shipped by me usually include a small freebie sticker sheet as a thank-you.
Freebie designs vary and may change over time. Print-on-demand items ship separately and do not include freebies.
Can I change my shipping address after placing an order?
Please contact me as soon as possible at judy@judywinsor.com.
If your order hasn’t shipped yet, I can usually update the address. Once an order has shipped, I’m unable to change the delivery address.
What if my order gets lost in the mail?
If your order hasn’t arrived within a reasonable timeframe, please email me at judy@judywinsor.com and I’ll help however I can.
Please note: orders shipped without tracking have limited visibility once they’re in transit.
Can I combine multiple orders?
If you place multiple orders close together, feel free to email me at judy@judywinsor.com and I’ll do my best to combine shipping when possible.
Because I process orders quickly, combining isn’t always possible—but I’m happy to check.
Returns & Exchanges
Do you accept returns or exchanges?
Because of the nature of these products, I don’t accept returns or exchanges.
If there’s a problem with your order, please contact me—I’ll do my best to help.
What should I do if my order arrives damaged?
Please email photos of the damage to judy@judywinsor.com within 7 days of delivery, and I’ll do my best to make it right.
If your order included shipping insurance, I can help file a claim when applicable.
Planner Sticker Tips
Do you have tips for removing or repositioning planner stickers?
Since my planner stickers are not removable, I recommend placing them carefully.
Tweezers can help with precise placement. If you haven’t fully pressed a sticker down yet, you may be able to gently lift it—but it can tear, so proceed with caution.
What pens or markers work best on your stickers?
Gel pens, oil-based ballpoint pens, and thin-tipped permanent markers or fineliners work best.
Avoid water-based markers, as they may smudge.
Contact
How can I contact you with questions or issues?
Please email me at judy@judywinsor.com. I aim to respond within 24 hours (usually sooner on weekdays).